Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us we've missed a casino worth covering? This page explains how to reach the Irish Online Casinos team and what we can (and can't) help with.
What we can help with
Irish Online Casinos is an independent review and comparison site for online casinos available to players in Ireland. We're not a casino ourselves, so we can't process deposits, sort out a withdrawal or reset an account password. What we can do is help with things like:
- Corrections or updates to a casino review, bonus offer or rating on the site
- Suggestions for casinos or payment methods you'd like to see us cover
- Feedback on how we rank and compare operators for Irish players
- General queries about how the site works or how we make money
What we can't help with
Because we don't operate any of the casinos listed on this site, we're not able to assist with account-specific issues — things like a delayed withdrawal, a bonus that hasn't credited, verification (KYC) documents, or closing an account. Those requests need to go directly to the casino in question, usually through the live chat or support email on their own site. Trying to resolve an account issue through us will only slow things down, since we have no access to any operator's back-end systems.
If your query is about responsible gambling, self-exclusion or setting limits on your play, have a look at our Responsible Gambling page first — it covers the tools and supports available to players in Ireland and may answer your question faster than waiting on a reply.
Before you get in touch
A lot of common questions are already answered elsewhere on the site, so it's worth a quick check first:
- Curious about how we test and score operators? That's explained on our About Us page.
- Looking for options if a casino isn't licensed the way you expected, or you're researching sites outside the usual regulatory setup? See our page on Non Gamstop Casinos UK for background on how that differs.
- Want to know the rules around using this site, our content and our affiliate links? That's all in our Terms and Conditions.
How to reach us
The best way to contact Irish Online Casinos is through the contact details or enquiry form provided elsewhere on this site. When you get in touch, it helps to include:
- Which page or casino review your query relates to, if applicable
- A clear, specific description of the issue or question
- Any relevant dates or screenshots, particularly for a factual correction
We read every message, though as an independent site with a small team, replies won't always be instant. We'll get back to you as soon as we reasonably can.
A note on how this site is funded
Irish Online Casinos may earn a commission when readers click through to a casino from our site and sign up. This has no bearing on our editorial ratings — operators can't pay for a higher position, and we'll always flag a genuine limitation even for a top-rated site. If you ever think an offer or review reads more like marketing than honest assessment, that's exactly the kind of thing we want to hear about.
Playing responsibly
If anything about your own gambling is worrying you, please don't wait to reach out — but reach out to the right people. Support organisations and the self-exclusion tools covered on our Responsible Gambling page are set up specifically to help, and are a more direct route than contacting a review site. Online casino play should stay enjoyable and within limits you've set yourself, and it's never intended for anyone under 18.
Whatever brings you here, thanks for taking the time to read our content carefully enough to reach out. That kind of scrutiny is exactly what keeps a comparison site honest.